Chapters Display Tray
Free Shipping
10 Days Return
Hand Poured Luxury
Chapters Display Tray
Shipping Method and Rates:
We offer standard door-to-door shipping on all orders. Enjoy complimentary shipping on orders R1000+. For orders below this threshold, a flat rate of R100.
Processing Time:
Orders are typically processed within 1-2 business days. During high-demand periods (holidays, etc.), processing may take longer.
Shipping Time:
Standard shipping takes approximately 1-5 business days within South Africa. For urgent orders, please contact us directly at +27 (0)79 036 7638. We can provide faster shipping quotes if needed.
Tracking Information:
Once your order ships, you'll receive an email confirmation with tracking details.
Undeliverable Packages:
If returned due to incorrect address info or failure to collect, we'll contact you for further instructions. Additional shipping fees may apply.
International Shipping:
We currently do not ship internationally..
Why Chapters ?
Discover more in our FAQ
How long does it take to process an order?
Orders are processed within 1-2 business days. Once your order is processed, you will receive a tracking number to monitor your shipment's progress. Delivery times will vary based on your location.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return your items within 10 days of receipt for a full refund or exchange. Products must be unused and in their original packaging. Please refer to our Returns & Exchanges page for more information.
What are your sizing options for Reed Diffusers and Candles?
Our Reed Diffusers and Candles come in different sizes. For Reed Diffusers, the most common size is 150ml, offering a perfect balance of fragrance strength and longevity. Our candles are also available in various sizes. Please check the individual product pages for specific sizes and refill options.
How do I refill my Reed Diffuser?
Refilling your Chapters Reed Diffuser is simple. Pour your chosen fragrance into the diffuser and insert the reeds. For the best scent distribution, we recommend using all of the reeds. If you prefer a lighter scent, simply adjust by using fewer reeds. The diffuser should be placed in a well-ventilated space for optimal fragrance diffusion
Craft Your Perfect Atmosphere
"Explore our collection of luxurious candles and aroma oils, designed to elevate every moment with timeless fragrance."
